Wikipedia Pages Linking to smartenterpriseexchange.com
Abdul Jaludi
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MIT Center for Information Systems Research
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Wikipedia Links
http://smartenterpriseexchange.com/blogs/jaludi
Anchor text: "Abdul Jaludi's Blog"
http://smartenterpriseexchange.com/blogs/editorsnotes/2014/02/18/customer-service-begins-with-it-basics
Anchor text: "Does customer service begin with IT basics?"
http://smartenterpriseexchange.com/docs/DOC-2185
Anchor text: "Improving the IT experience, IT-Style"